How quickly do you get back to your inquires for your Vacation Rentals?
Let’s start from the top. The two types of inquires that the vast majority of home owners received via phone or email. In some cases, people with send an inquiry using phone and email. In my opinion, the best inquiry is the one that comes in over the phone because now you have an opportunity to quickly “feel out” the prospect and if appropriate close attempt to close the deal.
In the case of a phone call make sure that you have your phone “hunt” for you if you’re not available on your primary or secondary line. In other words, forward your calls to the appropriate lines. In the case of an email, make sure you auto respond with a link to a place where the guest will only see information on you’re vacation rental. Obviously, a link to a listing service is not sufficient.
Let us know if we can help,
Homespun Websites LLC
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2 comments:
Regarding auto responding with a link with your property...if someone is emailing me haven't they gotten my email from the site showing my rental? I guess I'm confused. So, I would be linking them back to a website with my rentals on it? I have no idea how to auto respond to a link.
Hello Joan,
A vacation home owner will usually receive an inquiry from a potential guest to their own personal email account.
When you go to your own personal email account you usually have the ability to adjust your personal email account to allow you to send out an automatic email to your potential guest. Please feel free to call us at Homespun Websites at our Portland Oregon office should you need further clarification, 503.922.1276.
Thanks,
Homespun Websites
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